To Whom It May Concern:
When it comes to technical skills, problem-solving, and work ethic, {Name} is a clear standout.
I had the pleasure of {working with/supervising/teaching} them in my capacity as {role} at {place}. During that time, I knew {Name} to be of strong character and exemplary work ethic.
While they possess all the expected skill sets, I was consistently impressed by {Name}’s grasp of {hardware/software/operating systems/etc.}. Specifically, I remember when no one on our team could figure out {program}, {Name}’s troubleshooting was what finally got the issue resolved. Another time, {anecdote}.
If you’re looking for an IT person who is both creative and a critical thinker, you need to hire {Name}.
{Sender}
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