To Whom It May Concern:
Knowing that tempers are often short and customers often unappreciative, I wanted to take the time to reach out and let you know how much I appreciated the kind and careful service of your delivery driver, {Name}.
{Name} went above and beyond in the delivery of my {item}. Even when {unexpected issue}, they handled the situation and didn’t leave until I was satisfied with the {product/delivery/installation}.
I will definitely order from your company again, knowing that my items will be in the skilled hands of delivery drivers like {Name}.
{Sender}
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Index of Character Reference Letter Examples