To {store manager}:
I wanted to let you know about the exceptional assistance I received on {date} by your clerk {Name}. As a {manager myself/infrequent shopper/critical person/etc.}, I take customer service very seriously.
I was {looking for something/had a special order/etc.}. Compounding my {urgency/frustration} was the fact that I was {in a hurry/experiencing personal crisis/etc.}.
Your team member did not blink an eye. With patience and care, {Name} made sure I left with what I needed.
I am grateful to have had such a positive experience, and due largely to {Name}’s exemplary service, I will be certain to return.
{Sender}
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Index of Character Reference Letter Examples